This policy explains what BD Moto Shop collects when you shop with us online or in our shops, why we collect it and how we look after it. By using this website you agree to it.
What we collect
- Your account: your name, mobile number and, if you give it, your email address. Your password is stored encrypted; we can never see it.
- Your orders: the delivery address, what you ordered, the delivery area and the way you paid. For bKash or Nagad we keep the transaction ID (TrxID) you enter so we can match your payment.
- Loyalty points: the points you earn and spend online and at our counters.
- Service bookings: your bike or car model and the service you ask for when you call or message us.
We do not collect or store card numbers or your bKash or Nagad PIN. Never share your PIN with anyone, including our staff.
How we use it
- To confirm, pack and deliver your order, and to call you about it.
- To keep your order history, invoices, warranties and loyalty points in one place.
- To answer your questions and handle returns, exchanges and warranty claims.
- To keep the records the law requires, such as VAT invoices.
We do not sell your details. We only send you offers if you ask us to.
Who we share it with
Only with the people who need it to serve you: the courier that delivers your parcel gets your name, phone number and address, and the payment provider you choose confirms your payment. We also share information when the law requires it.
Cookies
We use only the cookies the website needs to work: one keeps you signed in and remembers your cart, and one protects our forms from misuse. We do not use advertising cookies. Our videos play through YouTube’s privacy-enhanced mode, which does not set YouTube cookies until you play a video.
How long we keep it
We keep your account while it is open, and invoices and order records for as long as the law requires. You can ask us to close your account at any time.
Your choices
- See and update your name and contact details under My account.
- Ask us for a copy of the information we hold about you, to correct it, or to delete what we do not have to keep.
Contact us
For any question about your information, contact BD Moto Shop on 01817-280078 , or visit one of our shops. We may update this policy from time to time; the version on this page is the one that applies.